If you are experiencing emergency problems with your JTLnet hosting, please call 1-877-765-2300 and select option 5. Many of the outage reports we recieve are also related to domain name expirations. If you are unable to access your site please make sure your domain name has not expired using this link. If your problem is not an emergency please Submit a Support Ticket instead. If you have already submitted a Support Ticket and would like to inquire about the status of your request, please give us a call. Please be sure and have your ticket number available.
Thank you. If you are needing a server rebooted please inquire about our Web Reboot service. Our Web Reboot Service is free of charge and will allow you to reboot your server from within the dedicated members area. The above only applies to dedicated server clients.